There are many others, but let's start with the best known:

• Hotel / Flat / Apart – Best known and most common means of accommodation for all travelers
• Hostel – (shared hostels) – (mostly blocked in our content, however blocking is manual and therefore not 100% guaranteed)
• Motel – Very common in Brazil - (mostly blocked in our content but blocking is manual and therefore not 100% guaranteed)
• Inn – Road Hotels Resort-Hotel with activities and leisure structure
• Lodge – Jungle Hotels
• Resort – Leisure hotels with several activities and services where the customer can stay all the time just enjoying the hotel
• Pousada – Means of family accommodation with a hotel structure, but with closer contact with the customer
• Hotel de Charme – It is a brand of a type of high-end inn with experiences linked to rural life or contact with nature

You can find all types and there is no rule on what differentiates one from the other, after all, each hotel determines the name of the rooms. The pattern of names is found below, however, as previously informed, each hotel determines its own:

• Shared room – *We don't advise selling this type of content.
• Standard
• Superior
• Luxe
• Premium
• Junior
• Suite

OBS: Sometimes the same room changes price depending on the view (Pool, Sea, Mountain, Valley, etc.).

You will find the following bed terminology when searching our contents

• Twin – Two single beds (1,88m x 0,88m)
• Casal – (1,88m x 1,38m)
• Double (Twin/Casal) – Pay attention to communicate in advance which type you want, as it depends on the hotel's availability and informing beforehand helps support a lot to avoid problems at check in
• Queen – (1,98m x 1,58m)
• King – (2,03m x 1,93m)
• Double King – (2,03m x 2,13m)

• No breakfast – Very common nowadays.
• Breakfast – Customer preference - buffet breakfast. We do not advise in Europe, as it is much more expensive than having coffee in the best restaurants in town. Some rates appear as “Breakfast for 2 people”. In this case, only two coffees will be free. A third guest will pay for breakfast.
• Continental breakfast – A very simple cafe (coffee, bread and butter). Note that many customers complain saying they are "poor" due to lack of knowledge.
• Half board (MAP) – Breakfast and one more meal according to the hotel rules (Lunch or dinner).
• Full board (FAP) – Breakfast, lunch and dinner.
• All Inclusive – All meals and drinks.
• Food and Beverage Credit – The regime is only informed at check-in.

Most hotels have check-in at 2:00 pm and check-out at 12:00 pm (local time), but this can change according to what appears on the voucher. Read the voucher carefully and guide your customer.

Sometimes some flights arrive at destinations very early and it is common for customers to request the amount to hire an early entry. Most of the time, hotels ask the customer to make a reservation for an extra night that covers the day before until the normal check-in date. These requests must be made up to 48 hours before the trip. Subject to availability at the hotel.

Click here and see the procedure

Due to a series of situations, some customers ask to stay longer than the normal checkout time at the hotel. Subject to availability at the hotel.

Click here and see the procedure

In double, triple or quadruple apartments, it is normal to request extra beds or cribs to accommodate the complementary guest. To request, simply send an email to support. Subject to availability at the hotel.

Click here and see the procedure

These fees are usually described in the vouchers and are obligatorily paid at the destination. These are often the rules of the destination (city tax and tourist tax) or the custom of a hotel chain (mandatory/resort/others Fee). Be aware that the customer knows the extra fees, which are in the rate description.

If you realize that a passenger made a duplicate reservation, if you are in penalty, send an email to operacao@iterpec.com if you are not in penalty, cancel one of the reservations.

Reservations that are prior to the penalty date can be canceled free of charge. After this period the cancellation policy will apply.

It is very common that hotels, regardless of the rate being paid, request a guarantee for the values of extras and possible damages to the hotel. This guarantee is usually made with a blocking of part of the credit card limit or a cash deposit (which is refunded when payment is made to the guest's accommodation account). The hotels have full management over this and usually the values are described in the reservation.